I. From the Storefront -

Visit your Storefront at http://order.syslan.com.ec and there go to Domain Names -> Whois

OR

you can simply click here - http://order.syslan.com.ec/whois.

Here, you would find 2 text boxes. In the first, you would have to, enter the Domain Name in the form domain.com or mydomain.info etc. and not www.domain.com, and in the second box, enter the Security Key, which appears in the image alongside. On submitting this, you can check the Whois of the Domain Name.

II. From your Control Panel -

1. Follow the steps mentioned below to view the Whois from your Control Panel -
    
2. Login to your Control Panel:
   
   Resellers, do so from http://order.syslan.com.ec/reseller;
   Customers, do so from http://order.syslan.com.ec/customer.
    
3. Customers: Go to Domains -> Domain Registration -> Whois Lookup.
   
   Resellers: Go to Products -> Domain Registration -> Whois Lookup.
    
4. Here, you would find 2 text boxes. In the first, you would have to, enter the Domain Name in the form domain.com or mydomain.info etc. and not www.domain.com, and in the second box, enter the Security Key, which appears in the image alongside. On submitting this, you can check the Whois of the Domain Name.

III. From a reliable 3rd party Whois Provider -

When using any third party Whois websites, you need to ensure that you understand the following:

1. When verifying the registration details of .com/.net domain names, no 3rd party Whois site will be able to display accurate Whois Details until up to 24 hours after registration. This is so because other Providers need to first query the concerned Registry's Whois Servers, to acquire the Whois Server URL of the Sponsoring Registrar [before querying the Registrar's Whois Server for complete Whois Details] and the Registry's Whois Server itself updates its records in that much time.
    
2. When verifying the registration details of any other domain name extension [like .info, .org, .biz, .in, .us], the Registry itself stores all the Registration Details and any 3rd party Whois directly queries the concerned Registry's Whois Server for such details. Ideally, the Registry's Whois Server should publish/update this data in every 5 to 10 minutes.
    
3. Most 3rd party Whois sites cache results from previous results of the queried domain names and may misguide you. We would advise you to instead use http://www.drwhois.com, when you wish to have a 3rd opinion of a particular domain name's registration details.